3 making telephone appointments
dialogue1
a:hello,bill burton speaking,what can i do for you?
b:hello,mr.burton.this is jenny of bradford and sons returining your call.i'm sorry you missed me when you called my office this morning.my secretary said you called our meeting next tuesday?
a:yes,ms.jenkins,thank you for returning my call.i'm glad to finally get a hold of you.i wanted to let know i will not be able to make our meeting next tuesday.i will be out of town that day.is there any possibility we can move the meeting to monday?
b:i'm sorry,i'm afraid i'm completey booked on monday.would it be possible to postpone until you return?
a:oh dear,i was counting on care of our meeting before i leave.but i suppose i could a few things.yes,we can arrange something.i'll be back thursday morning.what about thursday afternoon? would that work for you?
b:that should be fine,shall we say about 2 o'clock?
a;perfact.i'll look forward to you at 2 o'clock next thursday afternoon.if you need to change the time, please feel free to call me on my cell phone.
b:thanks,mr.burton. t'll see you on thursday.
dialogue2
a:hello!
b;hello,is doris available?
a:this is doris ,. who's please?
b:hi, doris, this is mike from parker's dentistry, i'm to confirm your appointment for tomorrow morning at 9 am with dr.parker..
a: oh, i almost forgot, thank you for to remind me. actually. i do need to change the time of my appointment,. i have a scheduling conflict. and can't make it that early.
b: if i put you in at a later spot, would that work out?
a : it would have to be after lunch. do you have anything available about 2 o'clock?
b : sorry ma'm, the only opening we have after lunch is 1:15, but i might be able to work you in after 4 .would that be a better time?
a :that's alright,. i think i should be able to make it at 1:15. can you put me down for that time slot?
b :no problem. i have you appointment changed from tomorrow morning to tomorrow afternoon at 1:15.
a : wonderful. thanks very much.
关键字:
商务英语生词表:
- [´bə:tn]
n.复滑车 四级词汇 - [´teikiŋ]
a.迷人的 n.捕获物 六级词汇 - [´ʃʌf(ə)l]
v.洗(牌) n.搅乱 四级词汇 - [´kɔ:liŋ]
n.点名;职业;欲望 六级词汇